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Murray Insurance Services
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		Hello You ladies are so sweet and helpful! I must have made it obvious that I was a Man! I know I already signed this and all is good....but I have to return it just because I love it! Thank you for taking care of me. I Love the little blue tag telling me where to sign (and to return)! So Sweet! Thank you all for the awesome customer service. With all the "bad" in my life right now, it's comforting to find "good". Best to the team, Chris Herrera On my way home from work on a Friday evening last summer I was a participant in a 3 car collision. Nobody was injured, and after clearing the street, my first inclination was to notify my insurance carrier. At 5:15 on Friday, I was not surprised to get a recorded greeting. Completing my duties at the scene, I continued home, as my Chevy Pickup had only received damage to the rear bumper. The route took me past Rod's office; I noticed a car in the parking lot. On a whim I pulled in to see if anyone was on site. The front door was unlocked, and I stepped in to find Rod sitting in the lobby talking with a few of his employees. I recounted the events of my evening and things started happening instantly. Rod took me into an office, fired up a computer, asked one of the others to get somebody on the phone and began to fill out an accident report. Within 15 minutes I had the number of an open claim, had spoken to a claims person from Progressive, and had a completed accident report in my hand. Rod explained the claims process and told what would be expected of me. He went on to say that if I'd not heard from the at-fault drivers insurance people by a certain time I should come to his office where we would contact them together. Events transpired just as I had been told; by 10:00 the next morning all 3 of the contact numbers I provided to Rod had been contacted by Progressive. I went to the body shop I wanted and my beautiful red 98 Chevy pickup is again perfect. At 51, I'm a residential window installer who has spent over 25 years in customer service. I have always strived to treat every customer and their home as I would wish to be treated. This is exactly what Rod Dunlap and his staff did for me. The level of service and execution of duties was outstanding. I will continue to look to Rod Dunlap for my future insurance needs, and would reccomend his services to anyone I know. Larry L Whisman Springfield, Oregon Hi Rod, this is Sue. I just want to thank you for selling us the supplemental insurance “Health Net”. I have been told by the insurance lady at the hospital, and at Dr Kovach’s office that it is the best, for the co-pays and out of pocket expenses. They said a lot of them don’t have a cap on out of pocket expenses, but “Health Net” does. I’m sending people your way. I love you for this. Sue, Toni’s mom.